Most enquiries arrive when reception is busy or closed. An AI concierge answers them in seconds — availability, prices, directions, late check-out — and turns the good ones into direct bookings with no OTA commission.
WhatsApp, website chat and email answered day and night, in the guest's own language.
Availability, prices and a secure payment link inside the conversation — no commission to an OTA.
Directions, parking, check-in times, airport transfers: answered before the guest has to ask twice.
Late check-out, a better room, dinner reservations — offered at the right moment, not at the desk.
Towels, restaurant times, what to do on a rainy day — handled without interrupting your team.
A well-timed message after check-out that turns a happy stay into a review and a repeat booking.
The reply happens in seconds, at 2am, in German. That's usually the difference between a booking and a competitor.
Every conversation you can close directly is a booking that doesn't lose 15–20% to a platform.
Repetitive questions stop reaching the desk, so your team spends its time with the guests in front of them.
Thirty free minutes: we look at your enquiry flow and show you exactly where bookings are being lost.
We walk through your operation: enquiries, tools, repetitive work, the hours nobody counts.
Each process gets rated on impact and effort, so you know what to do first.
A concrete plan: what we would build, in which order, with timing and cost. Yours to keep.
Free, 30 minutes, by video call or in person in Lanzarote. No sales pitch — if AI is not worth it for you, we'll say so.