Most enquiries arrive when reception is busy or closed. An AI concierge answers them in seconds — availability, prices, directions, late check-out — and turns the good ones into direct bookings with no OTA commission.
Your own app, website chat and email answered day and night, in the guest's own language.
Availability, prices and a secure payment link inside the conversation — no commission to an OTA.
Directions, parking, check-in times, airport transfers: answered before the guest has to ask twice.
Late check-out, a better room, dinner reservations — offered at the right moment, not at the desk.
Towels, restaurant times, what to do on a rainy day — handled without interrupting your team.
A well-timed message after check-out that turns a happy stay into a review and a repeat booking.
The reply happens in seconds, at 2am, in German. That's usually the difference between a booking and a competitor.
Every conversation you can close directly is a booking that doesn't lose 15–20% to a platform.
Repetitive questions stop reaching the desk, so your team spends its time with the guests in front of them.
Thirty free minutes: we look at your enquiry flow and show you exactly where bookings are being lost.
We walk through your operation: enquiries, tools, repetitive work, the hours nobody counts.
Each process gets rated on impact and effort, so you know what to do first.
A concrete plan: what we would build, in which order, with timing and cost. Yours to keep.
Free, 30 minutes, by video call or in person in Lanzarote. No sales pitch — if AI is not worth it for you, we'll say so.